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	<title>Comments on: Did you attach that file?</title>
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	<link>http://www.vostokstudio.com/blog/did-you-attach-that-file</link>
	<description>This is where the Vostok Studio crew blogs</description>
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		<title>By: Online Car Insurance &#62;&#62; http://onlinecarinsuranceclaims.com/</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-2227</link>
		<dc:creator>Online Car Insurance &#62;&#62; http://onlinecarinsuranceclaims.com/</dc:creator>
		<pubDate>Mon, 23 Nov 2009 21:36:34 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-2227</guid>
		<description>[... - www.vostok.es is another good authority of tips. Online Car insurance claims  [... -</description>
		<content:encoded><![CDATA[<p>[... - <a href="http://www.vostok.es" rel="nofollow">http://www.vostok.es</a> is another good authority of tips. Online Car insurance claims  [&#8230; -</p>
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		<title>By: Outsider</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1438</link>
		<dc:creator>Outsider</dc:creator>
		<pubDate>Mon, 29 Sep 2008 09:29:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1438</guid>
		<description>...and, just to make my point clearer, I mispell &quot;obligation&quot;. How lame of me! :-)</description>
		<content:encoded><![CDATA[<p>&#8230;and, just to make my point clearer, I mispell &#8220;obligation&#8221;. How lame of me! :-)</p>
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		<title>By: Outsider</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1430</link>
		<dc:creator>Outsider</dc:creator>
		<pubDate>Thu, 25 Sep 2008 13:17:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1430</guid>
		<description>Right. What I mean is that, as interface designers, if we dare to enter the world of DWIM (http://en.wikipedia.org/wiki/DWIM), we should do it with extreme caution. Computers are not too good yet at figuring out what we mean, and in the process, they can take away some of our control. On the other hand, from a systemic perspective, teaching computers to stop training us into doing things right is something that makes me see a warning light somewhere. One thing is to make tools fault-tolerant, and another is to make tools train us to be more faulty. This is all too real --last week I had to correct a report written by a colleague, and it had one or two typos in every paragraph. His excuse was: &quot;I run the spellchecker!&quot; Man, as if the computer&#039;s spellchecker was a replacement for the obbligation of a professional to mind his ortography.</description>
		<content:encoded><![CDATA[<p>Right. What I mean is that, as interface designers, if we dare to enter the world of DWIM (<a href="http://en.wikipedia.org/wiki/DWIM" rel="nofollow">http://en.wikipedia.org/wiki/DWIM</a>), we should do it with extreme caution. Computers are not too good yet at figuring out what we mean, and in the process, they can take away some of our control. On the other hand, from a systemic perspective, teaching computers to stop training us into doing things right is something that makes me see a warning light somewhere. One thing is to make tools fault-tolerant, and another is to make tools train us to be more faulty. This is all too real &#8211;last week I had to correct a report written by a colleague, and it had one or two typos in every paragraph. His excuse was: &#8220;I run the spellchecker!&#8221; Man, as if the computer&#8217;s spellchecker was a replacement for the obbligation of a professional to mind his ortography.</p>
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		<title>By: Pi</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1429</link>
		<dc:creator>Pi</dc:creator>
		<pubDate>Thu, 25 Sep 2008 12:57:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1429</guid>
		<description>Outsider... your hammer never fails to hit things. Too right! Wouldn&#039;t you like to have this message?? 

&quot;You are about to hit your thumb. Continue? Yes / No&quot; 

:-P Just kidding. 

I agree that it can be annoying too, but it is true that almost once a week I receive an email saying &quot;sorry, here&#039;s the document&quot;. So, as you can deactivate the paperclip in word if you don&#039;t like it, you could have that option in Gmail as well. Then, users decide.</description>
		<content:encoded><![CDATA[<p>Outsider&#8230; your hammer never fails to hit things. Too right! Wouldn&#8217;t you like to have this message?? </p>
<p>&#8220;You are about to hit your thumb. Continue? Yes / No&#8221; </p>
<p>:-P Just kidding. </p>
<p>I agree that it can be annoying too, but it is true that almost once a week I receive an email saying &#8220;sorry, here&#8217;s the document&#8221;. So, as you can deactivate the paperclip in word if you don&#8217;t like it, you could have that option in Gmail as well. Then, users decide.</p>
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		<title>By: Outsider</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1427</link>
		<dc:creator>Outsider</dc:creator>
		<pubDate>Wed, 24 Sep 2008 11:24:38 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1427</guid>
		<description>Just to give a counterpoint,

Ain&#039;t we starting to go down a slippery track?

I mean, this kind of pseudo-intelligent behaviour, when used in excess, is what we&#039;ve all learned to hate from Microsoft Office --remember that hideous paperclip saying &quot;It looks like you&#039;re trying to write a letter&quot;?

You seem happy with the advantages of this kind of features, but keep in mind the disadvantages:

- the annoyance of &quot;false positives&quot;: this thing might possibly be triggered by messages such as &quot;You forgot to attach the file!&quot;

- Users might get used to the feature so they will learn to pay less attention to not forgetting attachments, thus becoming more vulnerable to &quot;false negatives&quot; in situations such as the one described by Pi.

Myself, I&#039;m not too fond of features that rely on natural language processing, except for batch processing of massive amounts of information (such as spam filtering). As I see it, simplicity and reliability must come together, i.e. simplicity gains must not be exchanged for reliability losses. One of the things I love about my hammer is that it never fails to hit things. It doesn&#039;t turn out to unscrew things one in twenty times. If it would, that lack of reliability would add complexity to the task of using it.</description>
		<content:encoded><![CDATA[<p>Just to give a counterpoint,</p>
<p>Ain&#8217;t we starting to go down a slippery track?</p>
<p>I mean, this kind of pseudo-intelligent behaviour, when used in excess, is what we&#8217;ve all learned to hate from Microsoft Office &#8211;remember that hideous paperclip saying &#8220;It looks like you&#8217;re trying to write a letter&#8221;?</p>
<p>You seem happy with the advantages of this kind of features, but keep in mind the disadvantages:</p>
<p>- the annoyance of &#8220;false positives&#8221;: this thing might possibly be triggered by messages such as &#8220;You forgot to attach the file!&#8221;</p>
<p>- Users might get used to the feature so they will learn to pay less attention to not forgetting attachments, thus becoming more vulnerable to &#8220;false negatives&#8221; in situations such as the one described by Pi.</p>
<p>Myself, I&#8217;m not too fond of features that rely on natural language processing, except for batch processing of massive amounts of information (such as spam filtering). As I see it, simplicity and reliability must come together, i.e. simplicity gains must not be exchanged for reliability losses. One of the things I love about my hammer is that it never fails to hit things. It doesn&#8217;t turn out to unscrew things one in twenty times. If it would, that lack of reliability would add complexity to the task of using it.</p>
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		<title>By: Julio Loayza</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1420</link>
		<dc:creator>Julio Loayza</dc:creator>
		<pubDate>Thu, 18 Sep 2008 15:42:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1420</guid>
		<description>There&#039;s an old plug-in for Eudora, at least since 2002, based in the same idea.

I&#039;m not using it anymore, but it was configurable, so you could decide your own attachment reminder keywords. That could solve most of the cases, even like Pi&#039;s examples.

I can&#039;t remember well, but I think signature was not parsed, so no problem for &quot;directores adjuntos&quot; :-)</description>
		<content:encoded><![CDATA[<p>There&#8217;s an old plug-in for Eudora, at least since 2002, based in the same idea.</p>
<p>I&#8217;m not using it anymore, but it was configurable, so you could decide your own attachment reminder keywords. That could solve most of the cases, even like Pi&#8217;s examples.</p>
<p>I can&#8217;t remember well, but I think signature was not parsed, so no problem for &#8220;directores adjuntos&#8221; :-)</p>
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		<title>By: Pi</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1418</link>
		<dc:creator>Pi</dc:creator>
		<pubDate>Wed, 17 Sep 2008 19:37:22 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1418</guid>
		<description>If it works it will be a great improvement for the user experience. It might be very difficult for different languages and for vague expressions like &quot;aquí tienes lo que me pediste&quot; / &quot;here you are&quot;. If it works in those cases, then it would be like reading our minds :-)

Muy bueno el comentario anterior. &quot;Director adjunto&quot; jajaja :-)</description>
		<content:encoded><![CDATA[<p>If it works it will be a great improvement for the user experience. It might be very difficult for different languages and for vague expressions like &#8220;aquí tienes lo que me pediste&#8221; / &#8220;here you are&#8221;. If it works in those cases, then it would be like reading our minds :-)</p>
<p>Muy bueno el comentario anterior. &#8220;Director adjunto&#8221; jajaja :-)</p>
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		<title>By: alberto</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1417</link>
		<dc:creator>alberto</dc:creator>
		<pubDate>Wed, 17 Sep 2008 18:05:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1417</guid>
		<description>Molando. Si cunde el ejemplo, más de uno va a tener que quitar de su firma lo de &quot;Director adjunto&quot;.</description>
		<content:encoded><![CDATA[<p>Molando. Si cunde el ejemplo, más de uno va a tener que quitar de su firma lo de &#8220;Director adjunto&#8221;.</p>
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		<title>By: Agustín Jiménez</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1416</link>
		<dc:creator>Agustín Jiménez</dc:creator>
		<pubDate>Wed, 17 Sep 2008 17:13:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1416</guid>
		<description>It reminds me the ability of Mail (OSX) for linking sentences describing a date with Calendar. :)</description>
		<content:encoded><![CDATA[<p>It reminds me the ability of Mail (OSX) for linking sentences describing a date with Calendar. :)</p>
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		<title>By: Ale Muñoz</title>
		<link>http://www.vostokstudio.com/blog/did-you-attach-that-file/comment-page-1#comment-1415</link>
		<dc:creator>Ale Muñoz</dc:creator>
		<pubDate>Wed, 17 Sep 2008 16:58:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.vostok.es/blog/?p=583#comment-1415</guid>
		<description>Nice.

They copied &lt;a href=&quot;http://www.bazza.com/~eaganj/weblog/code/mail-plugin/&quot; rel=&quot;nofollow&quot;&gt;this Mail.app plugin&lt;/a&gt;. I&#039;ve been using it for some time and don&#039;t have enough nice words for it. As a bonus, it works with a lot of languages simultaneously, which is cool if you write in english and spanish from the same account : )</description>
		<content:encoded><![CDATA[<p>Nice.</p>
<p>They copied <a href="http://www.bazza.com/~eaganj/weblog/code/mail-plugin/" rel="nofollow">this Mail.app plugin</a>. I&#8217;ve been using it for some time and don&#8217;t have enough nice words for it. As a bonus, it works with a lot of languages simultaneously, which is cool if you write in english and spanish from the same account : )</p>
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